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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kara Fish

May 7, 2024

5  out of  5 rating by Kara Fish
"So many positive experiences, I will limit to five, one for each star I am giving them: 1. When there was a hurricane in Texas causing a lot of issues for State Farm Corporate with billing etc, Dave was right there to clear up any issues. He stayed vigilant to making sure things got on track. He made a lot of calls on my behalf over many was impressive. 2. When a deer thought my car looked pretty and ran straight into it, Brian was amazing at making sure everything went through was a gift during a very stressful time. 3. When I mailed my payment into corporate and it didn't post, Dave and Brian both were on top of making sure that everything went smoothly for me again. 4. When I had a little chip in my windshield (which I didn't think was that big of a deal), Dave was quick about making sure it was taken care of immediately...literally that afternoon. 5. Just going in the office brings a smile....the energy with all the staff is so positive....paying your insurance is not something I do happily, but being around any of the three of them I feel for an activity that is drudging to do, they make it more enjoyable."
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Terri Green

March 25, 2024

5  out of  5 rating by Terri Green
"Ok, ive had several insurance companies iny life, bur Dave Snow in Jamestown Ny has the best, friendliest staff ever!!! Marissa, Brian, and Rebbeca are absolutely amazing! I actually love calling in amd speaking to any of them!! Hands down the best office and staff ever! Love you guys and thank you for allowing me into the state farm family"
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patrick oshaughnessy

March 19, 2024

5  out of  5 rating by patrick oshaughnessy
"They do a nice job of communicating, I have used them for years"
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Timothy Stewart

March 9, 2024

4  out of  5 rating by Timothy Stewart
"About as good as any insurance establishment can get. The staff here doesn't hard-sell anything, and despite the nature of most insurance agencies, they seem to have their customers best interests in mind."
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Tammy Pattison

March 8, 2024

5  out of  5 rating by Tammy Pattison
"I recently had an issue with the State Farm’s mobile app and sent a text with a question about it. Victoria had the issue resolved within 24 hrs! Excellent customer service!"
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Carrie Bielawski

March 8, 2024

5  out of  5 rating by Carrie Bielawski
"I love Dave Snow - State Farm Insurance and all the agents/staff. They are always eager to help no matter what my questions are and it is a relief to know that they are watching over our home and vehicles. A++++++"
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March 2, 2024

1  out of  5 rating by K T
"I hit a baby deer in 2021. I was divorced in August 2022. I changed my name and policy to make sure I had rental coverage because I hit the baby deer in 2021 and wanted to make sure it was covered if something happened. And I changed my name because of the divorce. I got in my vehicle in November 2023, and someone had hit me. I called to have my van fixed and was told “I did not have rental coverage” Dave said he would metaphorically “bite the bullet” and cover my rental. Fast forward to January when I was taking my van in and the rental place informed me that I “did not have rental coverage” I had to call corporate and have them investigate Dave Snow State Farm to get coverage I had originally asked for. THEN when I did get the rental coverage they had NO record of the accident with the baby deer and my name was spelled THREE SEPARATE WAYS! So my name is wrong on several different situations and he doesn’t do what he says. You have to call corporate to get anything done. Pathetic service, pathetic office. Absolutely, disgraceful I have to fight an insurance company when they’re suppose to make our lives easier with the coverage. Highly suggest finding someone else!"
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Mia DeLong

February 25, 2024

5  out of  5 rating by Mia DeLong
"Service is excellent! 10/10"
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dylan cowen

February 12, 2024

5  out of  5 rating by dylan cowen
"Victoria was extremely helpful and answered all my questions about my current insurance policy and potential new insurance on a new car"
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Christopher Tehan

January 16, 2024

5  out of  5 rating by Christopher Tehan
"This is an excellent place withwhom to do business. Their employees are careful, and personalize their policy to your needs. Victoria has done an outstanding job taking care of my account for both my auto and home"
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Cris Dahlgren

November 14, 2023

5  out of  5 rating by Cris Dahlgren
"Considering the size of the State Farm corporate world, local agents like Dave keep it personal and connected. I've been a state farm customer since about 1988. While I have used other companies along the way (Progressive, geico), State farm has been my mainstay for Auto and homeowners insurance."
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Robert Campbell

October 26, 2023

5  out of  5 rating by Robert Campbell
"I've been a customer here for a few years and have had nothing but great service. I finally had a claim, and they made the process as painless as possible. I happily recommend them to anyone looking for insurance."
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October 12, 2023

5  out of  5 rating by Hayley
"Dave, Victoria, and the rest of the team are amazing! I use to have online insurance and they were never helpful. When I have a question I can call or send in an email and get an answer usually with in an hour. They've helped me save money on car insurance, and always have a way to help. The team is friendly and professional, and the office is just here in downtown Jamestown. Thank you again for your help!"
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Andrew Henke

October 12, 2023

5  out of  5 rating by Andrew Henke
"Dave was unbelievable. Very responsive and guided me through options and discussed benefits and downsides to going with certain coverages. Having worked with multiple agents and companies in multiple states Dave is hands down the best that exists. Save yourself frustration and potential mistakes from less experienced folks and go with Dave. Next thing you know you will be writing a review because of how impressed you were with his level of service and deep industry knowledge."
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September 10, 2023

5  out of  5 rating by JDTA JDTA
"Absolutely best, I check every couple of years for better rates and never find any. If u r looking for bare minimum scumbag rates just so u can register a car, go else where. Insurance is important but if u have nothing to loose, like these welfare rats, don't bother calling them."
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James Smouse

September 10, 2023

5  out of  5 rating by James Smouse
"Dave Snow, the State Farm Insurance Agent, has consistently delivered exceptional service and peace of mind for my insurance needs. I can't speak highly enough of his professionalism and commitment to his clients. From the moment I started working with Dave, it was evident that he genuinely cares about his clients' well-being. He took the time to understand my unique insurance requirements and provided tailored solutions that fit my needs and budget. What sets Dave apart is his knowledge and expertise in the insurance industry. He patiently explained complex insurance concepts in a way that was easy to understand, empowering me to make informed decisions about my coverage. When it comes to claims or policy updates, Dave and his team are incredibly responsive and efficient. It's reassuring to know that I can rely on him when it matters most. Dave Snow's State Farm office is not just an insurance agency; it's a place that fosters trust and a sense of community. The staff is friendly and always ready to assist with a smile."
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July 26, 2023

5  out of  5 rating by JANET WOODWARD
"Solved my questions and very nice and respectful."
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Thom W

July 2, 2023

5  out of  5 rating by Thom W
"Great customer service"
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Anna Gesaman

May 25, 2023

5  out of  5 rating by Anna Gesaman
"Thank you to the Dave Snow State Farm team for helping me out and advising me on what coverages are best for me! Very kind, helpful and amazing customer service. Not to mention their office was decorated and very welcoming. I highly recommend them!"
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Bruce Pfeil

May 4, 2023

5  out of  5 rating by Bruce Pfeil
"Dave and Brian are very customer oriented. When I need anything they respond quickly. If you need help with your insurance needs I recommend you give them a call."
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Danny Diven

April 30, 2023

5  out of  5 rating by Danny Diven
"Totally happy with the services and staff!"
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Miki Girts

March 1, 2023

5  out of  5 rating by Miki Girts
"Dave, Brian and the rest of the team are incredibly kind and great to work with! Good vibes all around."
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Daniel Chadwick

February 26, 2023

5  out of  5 rating by Daniel Chadwick
"Their State Farm is a awesome place to go get renters insurance because they are awesome to me"
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Johnson, Tasha

February 23, 2023

5  out of  5 rating by Johnson, Tasha
"Dave Snow and the rest of the employees that work there are the best. Every experience in office and over the phone make my day! Dave also made sure he got me and my daughter the best quotes ever. Sending gratitude and lots of love from the Johnson family."
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Drake Johnson

February 23, 2023

5  out of  5 rating by Drake Johnson
"Extremely knowledgeable, professional, and courteous group of people. Victoria was an absolute delight to work with, and I cannot overstate the positivity of the interaction she facilitated. Thank you!"