Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carmen Cruz

Carmen Cruz

February 24, 2025

5  out of  5
rating by Carmen Cruz
"Maritza tremenda empleada ..muy servicial....repetuosa..amable..y sobre todo muy profecional..con su trabajo..de seguros..la recomiendo..la mejor!"
We responded:
"¡Muchas gracias por tu maravillosa reseña! Nos alegra mucho escuchar cosas tan buenas sobre Maritza. Ella es realmente una parte invaluable de nuestro equipo, y nos alegra que haya podido ayudarte con tus necesidades de seguro. ¡Tu recomendación significa mucho para nosotros! Si necesitas algo más, ¡no dudes en contactarnos!"
Profile photo of Rodney Waite

Rodney Waite

February 19, 2025

5  out of  5
rating by Rodney Waite
"Very happy with the personalized attention and quick responses to my questions."
We responded:
"Thank you, Rodney, for the compliment! Our team works hard to provide quality customer service and we are pleased you had a positive experience! Let us know if you need anything else! "
Profile photo of Michael Pisko

Michael Pisko

February 7, 2025

5  out of  5
rating by Michael Pisko
"Dave saved me money and added more coverage than I had. He also did everything for me to switch making it easy."
We responded:
"Thank you for the awesome review! I'm glad I could help you save money and improve your coverage. If you need anything in the future, just let me know!"
Profile photo of Sue Dean

Sue Dean

January 8, 2025

5  out of  5
rating by Sue Dean
"Dave answered all my questions and set up my new policy with just one phone call. Very easy and convenient as I live out of state at this time"
We responded:
"Our office is always happy to answer any questions and help in any way we can! Thank you, Sue, for taking the time to leave us with a review, we greatly appreciate it! "
Profile photo of Larry

Larry

January 7, 2025

5  out of  5
rating by Larry
"Some of the very best customer care we've had. Our son was in a vehicle accident, I called to inform the insurance agency and Brian was on point and squared away with getting everything started for our son. Brian's knowledge, support and caring about individuals is greatly appreciated. Thank you Brian and Dave Snow for all you do."
We responded:
"Thank you, Larry for the wonderful compliment! Accidents are always stressful, so anytime we can make the process as streamlined and efficient as possible we do our best! Happy to hear Brian was able to assist you with your insurance needs. Let us know if you need anything else from us!"
Profile photo of Melissa Darling

Melissa Darling

October 2, 2024

5  out of  5
rating by Melissa Darling
"Awesome service and great savings! Thank you!"
We responded:
"Thank you, Melissa, for the compliments! Happy you felt we provided quality service and helped you save money! Let us know if you need anything else. - Dave"
Profile photo of Lisa Hoch

Lisa Hoch

July 11, 2024

5  out of  5
rating by Lisa Hoch
"The staff were amazing! Always so helpful and a pleasure to talk to. There was so much stress from my car accident. Everyone in the office helped to make sure everything went as smoothly as possible. They are a major reason why I never want to use a different insurance company. Thank you all for what you did."
We responded:
"We really appreciate the kind review, Lisa! Whenever a car accident happens the priority should never be to worry about the vehicle! Glad we could remove some of the stress you endured by making the process as smooth as possible. Let us know if there is anything else we can do to help! - Dave "
Profile photo of Kara Fish

Kara Fish

May 7, 2024

5  out of  5
rating by Kara Fish
"So many positive experiences, I will limit to five, one for each star I am giving them: 1. When there was a hurricane in Texas causing a lot of issues for State Farm Corporate with billing etc, Dave was right there to clear up any issues. He stayed vigilant to making sure things got on track. He made a lot of calls on my behalf over many days...it was impressive. 2. When a deer thought my car looked pretty and ran straight into it, Brian was amazing at making sure everything went through seamlessly...it was a gift during a very stressful time. 3. When I mailed my payment into corporate and it didn't post, Dave and Brian both were on top of making sure that everything went smoothly for me again. 4. When I had a little chip in my windshield (which I didn't think was that big of a deal), Dave was quick about making sure it was taken care of immediately...literally that afternoon. 5. Just going in the office brings a smile....the energy with all the staff is so positive....paying your insurance is not something I do happily, but being around any of the three of them I feel joy...so for an activity that is drudging to do, they make it more enjoyable."
We responded:
"Wow! Thank you for sharing a few of your experiences with my team, Kara. Its amazing to see all the situations and moments when we were able to help you! It’s been a pleasure assisting you throughout the years. My team and I hope for many years to come! - Dave"
Profile photo of Terri Green

Terri Green

March 25, 2024

5  out of  5
rating by Terri Green
"Ok, ive had several insurance companies iny life, bur Dave Snow in Jamestown Ny has the best, friendliest staff ever!!! Marissa, Brian, and Rebbeca are absolutely amazing! I actually love calling in amd speaking to any of them!! Hands down the best office and staff ever! Love you guys and thank you for allowing me into the state farm family"
We responded:
"Thank you for the lovely compliment, Terri! We love hearing from you and enjoy assisting with all your insurance needs! Never hurts to answer the phone with a positive mindset and being ready to help! Happy to have you as a part of the State Farm family!"
Profile photo of patrick oshaughnessy

patrick oshaughnessy

March 19, 2024

5  out of  5
rating by patrick oshaughnessy
"They do a nice job of communicating, I have used them for years"
We responded:
"We are happy to help! Our office is dedicated to providing great communication. We look forward to continuing to assist you and your insurance needs."
Profile photo of Timothy Stewart

Timothy Stewart

March 9, 2024

4  out of  5
rating by Timothy Stewart
"About as good as any insurance establishment can get. The staff here doesn't hard-sell anything, and despite the nature of most insurance agencies, they seem to have their customers best interests in mind."
We responded:
"Thank you for taking the time to leave us this review, Timothy. Our team is dedicated to making each interaction transparent, respectful, and personalized to meet your needs. Thank you for recognizing our efforts and choosing us for your insurance needs!"
Profile photo of Tammy

Tammy

March 8, 2024

5  out of  5
rating by Tammy
"I recently had an issue with the State Farm’s mobile app and sent a text with a question about it. Victoria had the issue resolved within 24 hrs! Excellent customer service!"
We responded:
"Thank you so much for sharing your positive experience, Tammy! We're delighted that Victoria could quickly address and resolve your issue with the State Farm mobile app. Providing excellent customer service is something we strive for, and it's encouraging to know that our efforts have made a difference for you."
Profile photo of Carrie Bielawski

Carrie Bielawski

March 8, 2024

5  out of  5
rating by Carrie Bielawski
"I love Dave Snow - State Farm Insurance and all the agents/staff. They are always eager to help no matter what my questions are and it is a relief to know that they are watching over our home and vehicles. A++++++"
We responded:
"It's lovely to hear you've had such a positive experience with our team! We genuinely appreciate your A++++++ rating and are thrilled that our team's eagerness to assist has made a significant difference for you. Our top priority is to make you feel supported and confident in protecting your home and vehicles. Thank you for taking the time to share your feedback, Carrie!"
Profile photo of K T

K T

March 2, 2024

1  out of  5
rating by K T
"I hit a baby deer in 2021. I was divorced in August 2022. I changed my name and policy to make sure I had rental coverage because I hit the baby deer in 2021 and wanted to make sure it was covered if something happened. And I changed my name because of the divorce. I got in my vehicle in November 2023, and someone had hit me. I called to have my van fixed and was told “I did not have rental coverage” Dave said he would metaphorically “bite the bullet” and cover my rental. Fast forward to January when I was taking my van in and the rental place informed me that I “did not have rental coverage” I had to call corporate and have them investigate Dave Snow State Farm to get coverage I had originally asked for. THEN when I did get the rental coverage they had NO record of the accident with the baby deer and my name was spelled THREE SEPARATE WAYS! So my name is wrong on several different situations and he doesn’t do what he says. You have to call corporate to get anything done. Pathetic service, pathetic office. Absolutely, disgraceful I have to fight an insurance company when they’re suppose to make our lives easier with the coverage. Highly suggest finding someone else!"
We responded:
"I'm truly sorry to hear about your experiences and the frustrations you've faced. It's clear that we fell short of meeting your expectations, and for that, I sincerely apologize. We strive to provide accurate and efficient service to our customers, and it's disappointing to know that we didn't deliver. Our office did everything we could to push approval at the corporate level for your rental car, but I understand the experience was anything but convenient. Please call me at (716) 488-7042 to discuss this offline. - Dave "
Profile photo of Mia DeLong

Mia DeLong

February 25, 2024

5  out of  5
rating by Mia DeLong
"Service is excellent! 10/10"
We responded:
"Thank you for your kind words! We're glad to hear that you had an excellent experience with our service and team. We strive to provide top-notch assistance and it's great to know that we met your expectations. "
Profile photo of dylan cowen

dylan cowen

February 12, 2024

5  out of  5
rating by dylan cowen
"Victoria was extremely helpful and answered all my questions about my current insurance policy and potential new insurance on a new car"
We responded:
"Thank you for taking the time to leave a review! We are thrilled to hear that Victoria was able to answer all your questions regarding your current insurance policy and potential new insurance on a new car. We strive to provide excellent service and are delighted that Victoria was able to assist you effectively. We appreciate your feedback and are excited to assist you again in the future."
Profile photo of Christopher Tehan

Christopher Tehan

January 16, 2024

5  out of  5
rating by Christopher Tehan
"This is an excellent place withwhom to do business. Their employees are careful, and personalize their policy to your needs. Victoria has done an outstanding job taking care of my account for both my auto and home"
We responded:
"Thank you, Christopher, for the praise! Our office always aims to make sure our customer service and attention to detail is top notch! Victoria works hard to give it her best and I am pleased she was able to assist you with your auto & home insurance coverage!"
Profile photo of Cris Dahlgren

Cris Dahlgren

November 14, 2023

5  out of  5
rating by Cris Dahlgren
"Considering the size of the State Farm corporate world, local agents like Dave keep it personal and connected. I've been a state farm customer since about 1988. While I have used other companies along the way (Progressive, geico), State farm has been my mainstay for Auto and homeowners insurance."
We responded:
"We really appreciate the trust you have placed in us Chris! We try to make sure everyone who works with our agency has the same personal and consistent customer service. Let us know if you have any questions regarding your Auto & Home insurance, or any other coverage!"
Profile photo of Robert Campbell

Robert Campbell

October 26, 2023

5  out of  5
rating by Robert Campbell
"I've been a customer here for a few years and have had nothing but great service. I finally had a claim, and they made the process as painless as possible. I happily recommend them to anyone looking for insurance."
We responded:
"Thank you, Robert! It is always a great feeling when insurance comes through for you and makes a situation less painful! Happy to be of service! "
Profile photo of Hayley

Hayley

October 12, 2023

5  out of  5
rating by Hayley
"Dave, Victoria, and the rest of the team are amazing! I use to have online insurance and they were never helpful. When I have a question I can call or send in an email and get an answer usually with in an hour. They've helped me save money on car insurance, and always have a way to help. The team is friendly and professional, and the office is just here in downtown Jamestown. Thank you again for your help!"
We responded:
"Thank you, Hayley! It means a lot to us on the team to know we make a difference and provide quality service. Victoria and the rest of the team work very hard to do so. We try to be as quick and efficient in answering any questions we get! I am pleased we could help you save money with your auto insurance; it is a great feeling! Feel free to give us a call anytime or stop by our office. "
Profile photo of JDTA JDTA

JDTA JDTA

September 10, 2023

5  out of  5
rating by JDTA JDTA
"Absolutely best, I check every couple of years for better rates and never find any. If u r looking for bare minimum scumbag rates just so u can register a car, go else where. Insurance is important but if u have nothing to loose, like these welfare rats, don't bother calling them."
We responded:
"Happy to help! Thank you for the shout-out! We take pride in our companies push for quality coverage and always strive to stay competitive. Let us know if you need anything else!"
Profile photo of James Smouse

James Smouse

September 10, 2023

5  out of  5
rating by James Smouse
"Dave Snow, the State Farm Insurance Agent, has consistently delivered exceptional service and peace of mind for my insurance needs. I can't speak highly enough of his professionalism and commitment to his clients. From the moment I started working with Dave, it was evident that he genuinely cares about his clients' well-being. He took the time to understand my unique insurance requirements and provided tailored solutions that fit my needs and budget. What sets Dave apart is his knowledge and expertise in the insurance industry. He patiently explained complex insurance concepts in a way that was easy to understand, empowering me to make informed decisions about my coverage. When it comes to claims or policy updates, Dave and his team are incredibly responsive and efficient. It's reassuring to know that I can rely on him when it matters most. Dave Snow's State Farm office is not just an insurance agency; it's a place that fosters trust and a sense of community. The staff is friendly and always ready to assist with a smile."
We responded:
"Thank you, James! It means a lot to us at the office to receive recognition in our reviews. Our office always tries to go the extra mile for our customers because we know that everyone looks to us for that protection and comfort knowing everything is stable! Insurance can be tough! Tailoring our coverage to individual situations and budgets is a huge part of our job! We always want to make sure our customers are covered and satisfied knowing their insurance is in our hands. I am pleased we could embody that level of service when assisting you! Let us know if you need us in the future! "
Profile photo of JANET WOODWARD

JANET WOODWARD

July 26, 2023

5  out of  5
rating by JANET WOODWARD
"Solved my questions and very nice and respectful."
We responded:
"Thank you Janet for your review! We all do our best to provide answers and solutions. "
Profile photo of Thom W

Thom W

July 2, 2023

5  out of  5
rating by Thom W
"Great customer service"
We responded:
"Thank you Thom, we appreciate your review!"
Profile photo of Anna Gesaman

Anna Gesaman

May 25, 2023

5  out of  5
rating by Anna Gesaman
"Thank you to the Dave Snow State Farm team for helping me out and advising me on what coverages are best for me! Very kind, helpful and amazing customer service. Not to mention their office was decorated and very welcoming. I highly recommend them!"
We responded:
"We are happy to help Anna. Thank you for your review, come into the office anytime! "