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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeremy Bryant

January 16, 2026

5  out of  5
rating by Jeremy Bryant
"I have had insurance through Dave Snow State Farm for a Decade. Brian, and the rest of the staff are always there to help with anything. Super knowledgeable, super friendly. Always get what I need super quick, with great rates. I would recommend them to anyone. I will continue to use them for all my insurance needs."
We responded:
"Hey Jeremy, Thanks so much for the great review! It’s awesome to hear Brian and the crew have been there for you and that you’re happy with the service and rates. We really appreciate your continued support and spreading the word!"
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Ice Hinman

November 4, 2025

5  out of  5
rating by Ice Hinman
"Everyone here is so friendly and informative. To be quite honest this is the best insurance branch I have ever had the pleasure of being a part of. Every question or concern has immediately been answered and or alleviated. I needed it to be known just how wonderful the people in this branch are."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team has been friendly, informative, and responsive to your needs. It’s our privilege to serve you, and we truly appreciate you being part of our State Farm family!"
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rmh69r

October 17, 2025

5  out of  5
rating by rmh69r
"Super helpful in answering questions and getting me what I needed quickly. Staff is knowledgeable and friendly. Excellent service."
We responded:
"Thanks for your feedback! We're happy to hear our team could assist you promptly and provide great service. Feel free to reach out anytime!"
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Jennica Kalbaugh

October 7, 2025

5  out of  5
rating by Jennica Kalbaugh
"Outstanding service. Great teamwork. Transparent, professional, efficient, and detail-oriented. It is clear that my best interests are at the top of the values list."
We responded:
"Thank you, Jennica! We’re glad you appreciated our service and teamwork."
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Bill Uhl

August 30, 2025

5  out of  5
rating by Bill Uhl
"Congratulations to Dave Snow and his team on the grand opening, , Beautiful office, great team, awesome owner, iIn my industry, I work with a lot of insurance companies. . I can tell you, State Farm is one of the best …… Keep up the great work … Bill Uhl"
We responded:
"Thank you for your encouragement and thoughtful message. Your support means a lot to us as we continue to grow and serve our community!"
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Starling Franco

August 14, 2025

5  out of  5
rating by Starling Franco
"Brian was a lot of help, I was able to get a better coverage and rate for home and car insurance. Highly recommend."
We responded:
"Thanks for the shoutout, Starling! Glad Brian helped you get better coverage and rates for your home and auto insurance. We appreciate the recommendation!"
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Nya Nya

August 11, 2025

5  out of  5
rating by Nya Nya
"Maritza helped me find the right life insurance coverage I was looking for!!"
We responded:
"Thank you so much for your review! We're happy Maritza was able to help you find the life insurance coverage that works best for you!"
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anthony battaglia

August 7, 2025

5  out of  5
rating by anthony battaglia
"Maritza helped tremendously!! Helped me with everything, answered questions and got me what I needed."
We responded:
"That's great to hear, Anthony! I'll be sure to pass along your thanks to Maritza. We're glad she could assist you so effectively! If you need any more help, just let us know."
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Lazaro Otaño

August 7, 2025

5  out of  5
rating by Lazaro Otaño
"Maritza’s attention is the best, her professionalism kindness and good treatment made me accept the insurance . I recommend her 100 percent."
We responded:
"Lazaro, we’re glad Maritza’s professionalism and kindness made a difference for you. We truly value your recommendation and look forward to assisting you again in the future!"
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Kirstie Surrena

July 15, 2025

5  out of  5
rating by Kirstie Surrena
"Victoria was personable and pleasant- and answered my many questions with all aspects of choosing a personalized policy. I’m confident she helped me obtain the right coverage at the best value. She went above and beyond and the process was easier because of her knowledge and expertise. I would recommend her if you’re looking for someone in the industry that will care enough to help you choose what’s best fit for your family, and on-the-ball with her delivery of services."
We responded:
"Kirstie, thank you for your wonderful feedback! We’re so glad Victoria was able to guide you through selecting a personalized policy with care and expertise. It’s great to hear that her dedication made the process smoother and helped you feel confident in your coverage. Your recommendation truly means a lot to us. We’re here whenever you need assistance in the future!"
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Ruth Marsh

July 14, 2025

5  out of  5
rating by Ruth Marsh
"Maritza H at Dave Now State Farm treated me with the utmost respect and professionalism while working diligently to secure the best car insurance for me and my family. All in a day! I highly recommend this agency!"
We responded:
"Thank you so much for your kind words, Ruth! We're delighted to hear that Maritza provided you with respectful and professional service while helping you find the best insurance for your family. We're always here to support you whenever you need!"
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Aiden Maybach

June 18, 2025

5  out of  5
rating by Aiden Maybach
"Maritza was absolutely great to work with in finding the right insurance for me! Very helpful and she did all she could do to help me and get me in a good spot! Felt like I was talking to a friend. So kind and so helpful. Thank you!!"
We responded:
"Aiden, we're so glad to hear that Maritza was able to help you find the right insurance and that you felt comfortable working with her. If you need any more assistance in the future, please don't hesitate to reach out. We appreciate your support!"
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Jill Laemmerhirt

May 16, 2025

5  out of  5
rating by Jill Laemmerhirt
"Great people to work with. Very convenient have a local insurance agent."
We responded:
"Thank you for your feedback! We're glad to hear you enjoy working with us as your local agent. We're always here to help, so don’t hesitate to reach out!"
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josh degolier

May 5, 2025

5  out of  5
rating by josh degolier
"Great people, always willing to help, can’t say enough nice things about their team. And I saved money by going with them. Very happy. Thanks Dave snow and team"
We responded:
"Josh, thank you for the 5-star review! We truly appreciate your support. If you ever need anything else, don’t hesitate to reach out. 😊"
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Nate & Amy Kidder

April 29, 2025

5  out of  5
rating by Nate & Amy Kidder
"We needed auto insurance for an unusual circumstance; Dave and his team went beyond the normal playbook to solve our issue and get us a policy. We were very impressed with the personalized help and persistent effort given on our behalf. Truly an exceptional experience!"
We responded:
"Thank you for your kind words! I’m thrilled to hear that my team and I could assist you with your insurance needs. Providing personalized service is my priority, and I’m glad we made a positive impact."
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Tom Dake II

April 22, 2025

5  out of  5
rating by Tom Dake II
"Recently switched over to Dave Snow as an agent from one who was not very responsive to my needs. Dave took the time necessary to straighten things out and get them corrected. His attention to detail is great, and I look forward to working with him and his team for many years to come!"
We responded:
"Thank you for your wonderful review! We're glad to hear that you had a positive experience with our team and that our attention to detail made a difference. We look forward to working with you for many years to come. If you have any questions or need assistance, feel free to reach out!"
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penny colburn

April 14, 2025

5  out of  5
rating by penny colburn
"I have been with State Farm for several years now, Dave and his team has always gone above and beyond whenever I needed help with something, they are the best around and keep my rates lower then anyone else’s"
We responded:
"Thank you for your wonderful review! We’re thrilled to hear that we have provided you with exceptional service and competitive rates. Your loyalty means a lot to us, and we're always here to help!"
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Leonard

March 28, 2025

5  out of  5
rating by Leonard
"Recently had the experience of purchasing car and home insurance thru Brian Thompson at State Farm. Brian is an Outstanding Gentleman who was very professional, knowledgeable, and a very pleasurable agent. Highly recommend going this office for your insurance needs."
We responded:
"Thanks for sharing your experience! So glad to hear Brian was helpful and made the process easy for your auto and homeowners insurance. Your recommendation means a lot!"
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Michael Pisko

February 7, 2025

5  out of  5
rating by Michael Pisko
"Dave saved me money and added more coverage than I had. He also did everything for me to switch making it easy."
We responded:
"Thank you for the awesome review! I'm glad I could help you save money and improve your coverage. If you need anything in the future, just let me know!"
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Sue Dean

January 8, 2025

5  out of  5
rating by Sue Dean
"Dave answered all my questions and set up my new policy with just one phone call. Very easy and convenient as I live out of state at this time"
We responded:
"Our office is always happy to answer any questions and help in any way we can! Thank you, Sue, for taking the time to leave us with a review, we greatly appreciate it! "
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Larry

January 7, 2025

5  out of  5
rating by Larry
"Some of the very best customer care we've had. Our son was in a vehicle accident, I called to inform the insurance agency and Brian was on point and squared away with getting everything started for our son. Brian's knowledge, support and caring about individuals is greatly appreciated. Thank you Brian and Dave Snow for all you do."
We responded:
"Thank you, Larry for the wonderful compliment! Accidents are always stressful, so anytime we can make the process as streamlined and efficient as possible we do our best! Happy to hear Brian was able to assist you with your insurance needs. Let us know if you need anything else from us!"
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Lisa Hoch

July 11, 2024

5  out of  5
rating by Lisa Hoch
"The staff were amazing! Always so helpful and a pleasure to talk to. There was so much stress from my car accident. Everyone in the office helped to make sure everything went as smoothly as possible. They are a major reason why I never want to use a different insurance company. Thank you all for what you did."
We responded:
"We really appreciate the kind review, Lisa! Whenever a car accident happens the priority should never be to worry about the vehicle! Glad we could remove some of the stress you endured by making the process as smooth as possible. Let us know if there is anything else we can do to help! - Dave "
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Kara Fish

May 7, 2024

5  out of  5
rating by Kara Fish
"So many positive experiences, I will limit to five, one for each star I am giving them: 1. When there was a hurricane in Texas causing a lot of issues for State Farm Corporate with billing etc, Dave was right there to clear up any issues. He stayed vigilant to making sure things got on track. He made a lot of calls on my behalf over many days...it was impressive. 2. When a deer thought my car looked pretty and ran straight into it, Brian was amazing at making sure everything went through seamlessly...it was a gift during a very stressful time. 3. When I mailed my payment into corporate and it didn't post, Dave and Brian both were on top of making sure that everything went smoothly for me again. 4. When I had a little chip in my windshield (which I didn't think was that big of a deal), Dave was quick about making sure it was taken care of immediately...literally that afternoon. 5. Just going in the office brings a smile....the energy with all the staff is so positive....paying your insurance is not something I do happily, but being around any of the three of them I feel joy...so for an activity that is drudging to do, they make it more enjoyable."
We responded:
"Wow! Thank you for sharing a few of your experiences with my team, Kara. Its amazing to see all the situations and moments when we were able to help you! It’s been a pleasure assisting you throughout the years. My team and I hope for many years to come! - Dave"
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Terri Green

March 25, 2024

5  out of  5
rating by Terri Green
"Ok, ive had several insurance companies iny life, bur Dave Snow in Jamestown Ny has the best, friendliest staff ever!!! Marissa, Brian, and Rebbeca are absolutely amazing! I actually love calling in amd speaking to any of them!! Hands down the best office and staff ever! Love you guys and thank you for allowing me into the state farm family"
We responded:
"Thank you for the lovely compliment, Terri! We love hearing from you and enjoy assisting with all your insurance needs! Never hurts to answer the phone with a positive mindset and being ready to help! Happy to have you as a part of the State Farm family!"
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patrick oshaughnessy

March 19, 2024

5  out of  5
rating by patrick oshaughnessy
"They do a nice job of communicating, I have used them for years"
We responded:
"We are happy to help! Our office is dedicated to providing great communication. We look forward to continuing to assist you and your insurance needs."